FAQ
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FAQ for Touch screen
FAQ for membrane keypads

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Q. I cannot mount a touchscreen to LCD successfully. Can VICPAS help me?

Q. I cannot mount a touchscreen to LCD successfully. Can VICPAS help me?VICPAS can mount a touchscreen onto LCD for you.*The touch screen must be provided from us for this service.

How to replace a keypad to robot teach Pendant Control Panel?

Most of friends order a new membrane kaypd but didn't now how to replace and install, below is same tips VICPAS prepare, hope this would helpful with you.1.Please check and make sure is integrated when you receive our product from the Express.2.Before install, please connect the keyboard to the machine and get through electricity to check it workable or not, Notice: do not take off Double-sided adhesive in the back of the keyboard when you testing the function, although we would test and make sure it is working well before delivery.3.If workable, put the machine and keyboard in a large and clean desk, remove the broken keyboard from the machine and clean the glue and dust of the install place around, make sure the new keyboard can be installed in a good way.4.Everything is ready, take off the Double-sided adhesive from the life side and be careful to stick little by little in 1 time, please don’t remove the keyboard after you installed, this is the most important thing, If this process in wrong operating, the function of the switch would be damaged, even unwork any more, and this not in grantee of manufacture, therefore it must be most carefully.Don’t worry, there is no so difficult to install, do remember patient and careful is enough. We believe you could solve everything and do a perfect job.If there has any question, please don’t hesitate to let us know, we’ll try our best to help you as soon as possible.More details, please visit VICPAS

Q: How to install a membrane keyboard in a right way?

 The keyboard that Vicpas provide will take 6 months Warranty base on non human damage. In order to keep our both benefit,please kindly follow below operating instructions.1.Please check and make sure is integrated when you receive our product from the Express.2.Before install, please connect the keyboard to the machine and get through electricity to check it workable or not, Notice: do not take off Double-sided adhesive in the back of the keyboard when you testing the function, although we would test and make sure it is working well before delivery.3.If workable, put the machine and keyboard in a large and clean desk, remove the broken keyboard from the machine and clean the glue and dust of the install place, make sure the new keyboard can be installed in a good way. 4. Everything is ready, take off the Double-sided adhesive from the life side and be careful to stick little by little in 1 time, please don’t remove the keyboard after you installed, this is the most important thing, If this process in wrong operating, the function of the switch would be damage, even unwork any more, and this not in grantee of us, therefore it must be most carefully.Don’t worry, there is no so difficult to install, do remember patient and careful is enough. We believe you could solve everything and do a perfect job.If there has any question, please don’t hesitate to let us know, we’ll try our best to help you as soon as possible.Vicpas Tocuh Technology Co., Ltd

Q: How to install replace touch screen touch panel touch sensor touch membrane?

 How to install replace touch screen touch panel touch sensor touch membrane?The touch screen panel that vicpas provide will take 12 monthes' Warranty base on non human damage. In order to keep our both benefit, please kindly follow below operating instructions.1.Please check and make sure is integrated when you receive our product from the Express.2.Before install, pls connect the panel to the mechine and get through electricity to check it workable or not, Notice: do not take off Double-sided adhesive in the both sides of the panel when you testing the function, although we would test and make sure it is working well before delivery.3.If workable, put your broken machine and panel in a large and clean desk, first of all, remove the front foil cove in the front of the panel, then remove the broken panel from the machine and clean the glue and dust of the install place, make sure the new panel can be installed in a good way. Be careful when you removing, the broken panel is very dangerous to hurt your finger or somewhere, the most convinient way is damaged the broken panel to little piece then remove slowly and carefully.4. Everything is ready, take off the Double-sided adhesive we provide arround the plastic cove of front, then remove the transparent protected film in the back side of the panel, stick it to the plastic cover which full with Double-sided adhesive little by little, pls pay more attention in the connector of the panel when you installed, this is the very important thing, If this process in wrong operating, the function of the panel would be damage, even unwork any more, and this not in grantee of us, therefore it must be most carefully.5. After install the panel with the plastic, then connect the connector of the panel to the mainboard of the machine to test, if everything goes well, them install the new front foil cover to the plastic to protect the panel when being touched or operated.Don’t worry, there is no so difficulte to install, do remember patient and careful is enough. We believe you could solve everything and do a perfect job.If it doesn’t work any more with your machine, it’s dosen’t matter, pls pack them back in the box we sent to you, make sure they are well pack and then call DHL to delivery by economic express to us within 7days after you receive it. Over this time, we don’t accept any resend of goods. Hope all customers pay more attention on this.If there has any question, pls don’t hesitate to let us know, we’ll try our best to help you as soon as possible.Vicpas Touch Technology Co.,Ltd.

Q:What's the Insulation Resistance of VICPAS touch screen panel?

Q:What's the Insulation Resistance of VICPAS touch screen panel?A: The Insulation Resistance of VICPAS touch screen panel is ≥20 MΩ DC 25V

Q:What's the Linearity of VICPAS touch screen panel?

Q:What's the Linearity of  VICPAS touch screen panel?A: The Linearity of VICPAS touch screen panel is ≤3.0% (5 wire touch), and ≤2.0% (4 wire touch).

Q:What's the Rated Voltage of VICPAS touch screen panel?

Q:What's the Rated Voltage of VICPAS touch screen panel?A: The Rated Voltage of VICPAS touch screen panel is DC 5V 1mA.

Q:What's the Storage temperature of VICPAS touch screen panel?

Q:What's the Storage temperature of VICPAS touch screen panel?A: The Storage temperature of VICPAS touch screen panel is -20℃~+70℃ (Normaly) -30℃~+80℃ (Special)

Q:What's the Operation temperature of VICPAS touch screen panel?

Q:What's the Operation temperature of VICPAS touch screen panel?A: The Operation temperature of VICPAS touch screen panel is -10℃~+60℃ (Normaly) -20℃~+70℃ (Special)

Q. Can I buy touchscreens in small quantity with quick delivery?

Q. Can I buy touchscreens in small quantity with quick delivery?A. Definitely, Vicpas accept small order quantity, and we could ship out in the same day after payment, cause there are lot's of product we have regular stock quantity, if you have any urgent shipment, feel free to let us know.

Q. What do I need to use a touchscreen?

Q: What do I need to use a touchscreen?A: Touchscreen, controller, controller cable, and driver software are needed.In addition, a host computer (to which the driver software will be installed) and monitor (on which the touchscreen will be mounted) are needed.

Q. I need a touchscreen whose specifications are suitable to my request.

Q. I need a touchscreen whose specifications are suitable to my request.VICPAS can provide a touchscreen customized to your requesting specifications.Please contact us for more details.

Q. Does a resistive touchscreen recognize multiple touched points simultaneously?

Q. Does a resistive touchscreen recognize multiple touched points simultaneously?A: VICPAS Multi-touch Analog Resistive Touchscreen recognize multiple touched points at a time.4-wire and 5-wire touchscreens do not recognize multiple touched points at a time.

Q. Can I use a resistive touchscreen with gloves?

Q. Can I use a resistive touchscreen with gloves?Yes, a resistive touchscreen can be used with gloves.